There is always room for improvement.

Can you tell us about what you do at Groupe Rocher and your background, along with the qualities and skills you need to do your job?  

My job involves ensuring the availability of Yves Rocher products coming from France, collaborating with national suppliers, and ensuring that respective supply processes comply with Mexican regulations. This role requires resilience and a commitment to continuous improvement. I began my journey in the groupe in 2012 at an entry-level position in a store in Mexico City. Since then, I have progressed up the organizational ladder to my current role in the warehouse, and I take great pride in my professional growth within the company. 

How has the group supported you in your learning and what concrete actions have been most useful to you? 

Much of my learning has come from my internal mobility within the company; this is my fourth position here. I have developed most of my technical skills on-the-job, such as product provisioning, supply software usage, and store management, by learning from each new experience. I believe that hands-on experience, combined with support and mentorship from more experienced colleagues, is one of the best ways to learn. 

Thanks to the groupe, I have become certified in several programs. One of these certifications, a degree in Psychology, was aimed at my personal development. Although it doesn't have direct implications for my current role, the groupe supported me in obtaining a scholarship from a university and allowed me to balance work and studies. This level of support is extremely valuable to me, as it demonstrates the groupe's commitment to its employees. 

More recently, I was awarded a sponsorship from Yves Rocher Mexico to pursue certification studies in warehouse operations and supply chain management. We have an internal program that finances certification studies for employees who can demonstrate the benefits of such investments for the company. I consider myself fortunate to have been selected for this program among ten internal applicants. I view this as recognition of my potential by the company and an affirmation from management that they believe I can enhance the supply process after completing my studies. 

What advice would you give to anyone who wants to go further with their learning?  

There is always room for improvement. Always remain open to learning new things.