Set aside time to learn and stimulate yourself intellectually.

Can you tell us about what you do at Groupe Rocher and your background, along with the qualities and skills you need to do your job?  

I work with Stanhome’s network of independent salespeople in France, around 12,000 in all. My role is to ensure that they provide good advice and build customer loyalty for the Stanhome, Kiotis, Flormar and Dr Pierre Ricaud brands. I’m also responsible for designing development and training programs, as well as change management for the entire sales force.  

To do my job, you need to be able to take initiative and be adaptable, organized and a good teacher. Good communication is also a key to success! 

After completing business school on a work-study program, I spent 10 years working for a major luxury goods group in France before joining Groupe Rocher in 2012. I’m currently in my third position with Stanhome. 

How has the group supported you in your learning and what concrete actions have been most useful to you?  

I’m in charge of rolling out and adopting a good number of projects, often across teams and divisions. This gives me the opportunity to learn and integrate best practices and methods from one project to the next.  

I also prepare managers and salespeople for the professional Direct Selling training course, an undergraduate program recognized by the French government. In five years, I’ve had the privilege of supporting over 50 people from our network who have obtained their certificate! I prepare them, coach them and help them to speak in public. I learn from each new candidate, their background and their techniques. This is rewarding for me, because I contribute to enhancing the employability and social integration of our salespeople and managers. 

I’ve also taken training to become an Insight© coach and collective intelligence facilitator while working at Stanhome. I use these skills regularly in my work, and I continue to learn about interpersonal relations and behavioral skills.  

Each time I’ve changed jobs at Stanhome, I’ve been able to acquire new skills: in change management, project management, communication, interpersonal relations and coaching. The group has also supported me by providing various management training programs. 

What advice would you give to anyone who wants to go further with their learning?  

Set aside time to learn and stimulate yourself intellectually. Share with your coworkers, be curious and cultivate the desire to explore new things. Keep an open mind and be enthusiastic: there are plenty of opportunities to seize!