Don’t hold yourself back! You should never be afraid to change.

Mathieu Lambert
Industrial Quality Manager, Groupe Rocher Operations, Brittany, France

Can you tell us about what you do at Groupe Rocher and your background, along with the qualities and skills you need to do your job?  

I guarantee the quality of finished cosmetics from our factories in France and those of our subcontractors in France and abroad. I manage a team of around 10 people in Brittany. To do my job, you have to be thorough, good at communicating and good at interpersonal relations. You also need to be willing to go out into the field, understand how to make decisions, correct, target and continuously improve. 

Groupe Rocher is my first employer, and I’ve been working here since 2012. I decided to work in cosmetics from an early age, because it puts a smile on your face! 

I started in product quality before becoming production manager. In 2024, I came back to quality but in a new area – subcontractor quality. I’ve been lucky to work on three of the group’s production sites in Brittany, which has taught me a lot both in my line of work and about soft skills. 

 

How has the group supported you in your learning and what concrete actions have been most useful to you? 

From my very first days with Groupe Rocher, I was put in a trusting environment. I was given the opportunity to learn and try new things. My managers have always supported my development.  

As for my learning experience, I’ve worked on three different industrial sites, which meant I’ve had to adapt to new environments and build bonds with new people. This taught me a lot of valuable lessons about communication, adaptability, agility and learning.  

When I became a manager, three forms of learning helped me understand my responsibilities. I was coached by my manager when I started my position, did some internal co-development, and took a management training course. 

From my mobility between the group’s business departments (from quality to production), I found on-the-job training to be the most formative. I took the time to gain an in-depth understanding of how production lines work, and that gave me expertise that I never could have learned from a training program! 

 

What advice would you give to anyone who wants to go further with their learning?  

Don’t hold yourself back! You should never be afraid to change. Even if things don’t work out, at least you’ll learn something!  

Be curious. Go out and seize career and development opportunities... we’re fortunate to have lots of them in the group.