Develop your in-house network, increase your chances for exposure!

Can you tell us about what you do at Groupe Rocher and your background, along with the qualities and skills you need to do your job? 

As an e-commerce manager, I manage the Yves Rocher Canada website. To do my job, you have to be curious, adaptable and agile, because online retail performance is extremely volatile. So you have to be able to adapt fast. Rigor and analytical thinking are also key.

After graduating from business school in France, I joined Groupe Rocher as an intern to work with the Yves Rocher brand in 2016. And I’ve been with the group ever since!

I was lucky enough to benefit from international mobility to Belgium and then Canada in 2018. Since arriving in Montreal, I’ve been promoted twice and have held my current position since 2022.

How has the group supported you in your learning and what concrete actions have been most useful to you? 

I’ve always been fortunate to have managers who were deeply involved in my development and learning. The group has given me the opportunity to grow, even though I sometimes lacked the necessary experience, because my managers trusted in my abilities.

My international mobility has helped me to learn about different mindsets and cultures, and that has taught me a lot.

The training programs I’ve taken include a technical course on SEO (Search Engine Optimization) and women leadership training in 2024, which enabled me to boost my self-confidence, reframe my attitude towards risk and develop my network outside the company.

I also had a rather unique learning experience as a member of an internal body that aims to enhance relations between employees and the management committee, to ensure employee buy-in to strategic projects. That experience was very informative about the complexity of an organization and the importance of internal communication.

In addition to my regular responsibilities, I’ve also been a trainer with Nature Academy, an internal multinational program on environmental issues. This position strengthened my communication and leadership skills.

What advice would you give to anyone who wants to go further with their learning? 

Develop your in-house network, especially if you work at a subsidiary. Increase your chances for exposure! Listen to feedback in order to grow.