Seize opportunities in-house, apply as soon as you’re interested.

Sambath Loy
Customer Demand Pilot, Groupe Rocher Operations, Brittany, France

Can you tell us about what you do at Groupe Rocher and your background, along with the qualities and skills you need to do your job? 

I’m responsible for a market portfolio (product line) in terms of stock deployment and product life-cycle management. I guarantee product availability to our various markets, working with Canada, Morocco, Ukraine and Turkey. 

My job requires to be reactif, know-how to prioritize and have an analytical thinking. You also need good interpersonal skills to work smoothly with everyone within the organization.  

I joined Groupe Rocher after I graduated (industrial logistics) in 2006, and a few years later I left to explore other business sectors. I came back in 2015 and since then I’ve had the opportunity to work in many different positions: forklift operator (warehouse), supervisor (warehouse), shipping manager, logistics coordinator and, since 2023, in my current position. 

 I’m proud of my career path, because I’ve grown a lot since the beginning.  

 

How has the group supported you in your learning and what concrete actions have been most useful to you? 

Groupe Rocher creates the right conditions for continuous learning with a broad range of experiences. I developed many skills on the job thanks to the managers who were always there to support me and offer me the training I needed (management training, business training).  

Working at different distribution sites in Brittany has taught me a lot as I moved from one site to another, developing new technical skills each time and being able to suggest improvements to the same process at other sites. Mobility between sites is very instructive when you work in distribution. 

Among the learning experiences that have meant the most to me, multi-skilling at our distribution sites during Covid is an excellent example. When there was a drop in activity at one of our sites, employees could volunteer to temporarily move to other sites where personnel was needed (even without necessary skills sets). This practice of multi-skilling in distribution has been very beneficial for us, employees, as we had the opportunity to practice new roles  and even to develop new competencies. 

In addition to my regular duties, I’ve been a union representative since 2016 and am delighted to take on that responsibility. Being able to help people and being able to lead a constructive dialogue with our company on the issues that matter to us – that’s what I’m passionate about. This role is a constant source of learning for me. It teaches me how to facilitate mutual understanding, how to mediate and how to acquire notions of labor law. 

 

What advice would you give to anyone who wants to go further with their learning? 

Dare to seize opportunities, apply in-house for positions that interest you. Don’t hesitate to ask questions, go to staff meetings, take an interest in company and employee issues. I recommend being proactive, even if your training or career path doesn’t seemingly prepare you for the opportunities you will encounter!