The best way to learn is from coworkers sharing their expertise!

Christopher Duchesne
Finished Goods Quality Technician, Groupe Rocher Operations, Brittany, France

Can you tell us about what you do at Groupe Rocher and your background, along with the qualities and skills you need to do your job?    

I make sure that everything is available on the production line to guarantee that the products are perfect in terms of quality.  

My scope of responsibility covers all the group’s cosmetics brands manufactured in Brittany. I’m also responsible for managing non-conformities and the traceability of finished products.  

In my role, it’s essential to be a good listener and to be well-organized and rigorous. 

I joined the group in 2009, starting out as a temporary worker in our perfume factory (1) without any formal education. I progressed quickly, moving between our different production sites and taking on new responsibilities each time, until I reached my current position in Rieux in 2024. I’m proud of my career path, having started humbly.

 

How has the group supported you in your learning and what concrete actions have been most useful to you?  

The best way to learn your job is from coworkers sharing their expertise, and I’ve always been lucky to work with great people. Each time I started a new job, I was able to learn from my more experienced peers, who coached me a lot and shared their skills and expertise. The group trusted me, and the management team created the right conditions for me to understand new lines of work. 

I had a mentor from within the organization who built up my self-confidence when I was young. He was able to guide me so that I could fully comprehend my work and develop my sense of responsibility towards the company. I now try to do the same with new employees I take on.  

I’ve learned an enormous amount about adaptability and gained technical skills through my moves between sites (I’ve done three of them!). The same job, carried out in different industrial environments, can be very different, and that’s taught me a lot. I’m constantly upgrading my skills. As for my strongest learning experience, I can definitely say that it was factory life that taught me the most. 

 

What advice would you give to anyone who wants to go further with their learning?   

You have to persevere and never give up on your dream of moving forward.

 

  1. The perfume packaging plant in Ploërmel was sold on October 1, 2024.